d0051's Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how d0051 collects, uses, and protects your data.
Introduction and Scope
d0051 is a trusted and reliable online betting and casino platform in Bangladesh. Protecting the privacy and personal information of every member who uses our services is one of our highest priorities. This Privacy Policy ("Policy") applies to the d0051 website, mobile application, and all associated services ("Platform").
By using our Platform in accordance with the terms set out in this Policy, you are considered to have given your consent to this Policy. Please read this Policy carefully. If you disagree with any part of this Policy, please refrain from using our Platform.
1 Data Collection
We collect the following types of information for the purpose of registration and service delivery on the d0051 platform.
Personal Identification Information
The following information is collected from you at the time of account registration:
- Full name and date of birth
- Email address
- Mobile number
- National ID card / passport information (for identity verification)
- Residential address
Financial Information
The following information is collected for transaction processing:
- bKash, Nagad, Rocket mobile banking numbers
- Bank account information (where applicable)
- Deposit and withdrawal history
- Transaction amounts and dates
Technical Information
Information collected automatically while using the platform:
- IP address and geographic location
- Browser type and version
- Device identification information
- Session duration and login records
- Navigation patterns on the platform
Gaming Activity Information
Information collected to improve service quality and ensure fair play:
- Betting history and patterns
- Play duration and activity
- Win and loss records
- Bonus and promotion usage information
2 Purpose of Data Use
d0051 uses your collected information only for the following lawful purposes.
Account Management and Service Delivery
Your personal information is used to create, verify, and manage your account. This includes ensuring login access, password recovery, and membership-related communications. After registering with d0051, you will be able to play games, place bets, and make deposits and withdrawals without any issues.
Transaction Processing
Using your financial information, we process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Your registered information is used to verify transactions for minimum deposits of ৳200 and minimum withdrawals of ৳1,000.
Identity Verification and Fraud Prevention
We verify your identification information to ensure platform security and to prevent unauthorized use, fraud, and money laundering. This is essential for the protection of all members.
Customer Support
Our 24/7 Bengali-speaking customer support team uses your account information to resolve your issues. This includes communication via live chat and email.
Service Improvement and Personalization
We analyze your gaming activity and preference data to improve our platform and service quality. This includes recommending games and providing relevant offers based on your preferences.
Marketing and Communications
With your consent, we may use your contact information to share details about new offers, bonuses, and services from d0051. You may opt out of these communications at any time.
3 Data Disclosure and Sharing
d0051 does not sell or rent your personal information to third parties. However, information may be disclosed in the following limited circumstances.
Service Providers
To operate the platform, we work with certain trusted third-party service providers — such as payment processors, technology infrastructure providers, and game software developers. All such partners operate under confidentiality agreements and only have access to the information necessary for their specific tasks.
Legal Obligations
Information may be disclosed as required by applicable laws in Bangladesh, court orders, or legitimate requests from government authorities. This also applies where assistance is needed for anti-money laundering and financial crime investigations.
Security and Protection
Information may be shared as necessary to protect the integrity of the platform, prevent fraud, and protect other members. This is done to ensure a safe environment for all d0051 members.
What We Never Do
d0051 never sells your personal information to third parties. We do not share your information with external organizations for marketing purposes. We do not provide your information to any unrelated party without your permission.
4 Data Security
d0051 has adopted industry-standard security measures to keep your information safe.
SSL Encryption
Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all information transmitted between your browser and our servers secure. This encryption ensures that no unauthorized party can access your information.
Secure Data Storage
Your personal information is stored in encrypted form on secure servers. Industry-standard firewalls, access controls, and regular security audits are conducted to protect our database.
Limited Access
Among d0051's staff, only those who need access for their work can view your personal information. All staff operate under confidentiality agreements and receive regular training on data protection.
In the Event of a Security Breach
In the event of any data security breach, d0051 will notify affected members as quickly as possible and take the necessary steps to bring the situation under control. We commit to remaining transparent in all such matters.
5 Cookies and Tracking Technology
The d0051 platform uses cookies and similar tracking technologies to help improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain your session, preserve your login state, and keep security features active. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to understand how users interact with our platform. The information collected is fully anonymized and used for platform improvement.
Preference Cookies
These cookies are used to save your language preferences, display settings, and other customizations, so you do not have to configure them again on each visit.
Cookie Controls
You can disable analytical and preference cookies by changing your browser settings. However, please note that fully disabling cookies may limit some functionality of the platform.
6 Data Retention Period
General Retention Policy
d0051 retains your personal information only for as long as necessary to fulfill the required purposes. Generally, information is retained while your account is active and for a set period after account closure to meet legal and regulatory requirements.
Financial Data Retention
Transaction-related information may be retained for an extended period in accordance with financial regulations and tax law requirements. This information is also used for dispute resolution and fraud investigations.
Data Deletion Process
When the retention period ends or upon your request (where there is no legal obligation to retain), d0051 securely deletes or anonymizes your personal information. To request data deletion, please contact our support team.
7 User Rights
As a d0051 member, you have the following rights over your personal information.
Right to Access
You may request a copy of the information we hold about you. We will provide this information within a reasonable time after receiving your request.
Right to Rectification
If your information is incomplete or incorrect, you may request that we correct it. Some information can be updated directly from your account settings.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, this right may be limited in cases involving legal obligations, active transactions, or disputes.
Right to Object to Processing
You may object at any time to the use of your information for marketing purposes. In such cases, we will stop marketing communications.
How to Exercise Your Rights
To exercise any of the rights mentioned above, please contact us via live chat or by email at [email protected]. Our team will review your request and take the appropriate steps.
8 Minors
Age Restriction
d0051's services are intended only for individuals aged 21 or older. We do not knowingly collect or process the personal information of anyone under the age of 21. We follow an age verification process at the time of registration.
If it comes to our attention that a minor's information exists in our system, we will immediately close that account and delete the associated information.
9 Policy Changes
Updates and Amendments
d0051 reserves the right to update this Privacy Policy from time to time. This Policy may change due to business changes, adoption of new technology, or legal requirements.
For any significant changes, we will send a notification to your registered email address and display a notice on the platform. Continued use of the platform after the updated policy takes effect will be considered as your acceptance of the changes.
Previous Version
If you need to view a previous version of this policy, please contact our support team. We maintain a record of previous versions of the policy.
10 Contact
If you have any questions, comments, or complaints about this privacy policy, please get in touch with us.
Privacy Contact
24/7 Bengali-language support
[email protected]
Response Time
Our privacy team will review your request as soon as possible. Complex requests may take a little longer. For any immediate need, instant support is available via live chat.
Related Policies
Please also read our other policies and terms that govern our relationship with you:
- Terms & Conditions — Full terms of service use
- Responsible Gaming — Safe and responsible gaming guidelines
- FAQ — Answers to common questions